. To get there, go through the door at back of store, go down an elevator to basement. This store was able to resolve an issue I have had with Apple for 30 days in less than 30 minutes. I came in here on Columbus Day to pick up my new MacBook Pro a purchase I was anxious about since I'm a student with a very tight budget. I finally told them to send back my watch. Manager named Joseph Nicynski was very rude. This entire ordeal, went from June 2nd until July 5th They state below that it was June 27th when they mailed back the watch.
Bree from Texas was incredible. Unfortunately as much as I love apple products, I had a bad experience at the Georgetown apple store. He first of all denied giving it at front. Click on the blue time link to make your selection. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness.
Anonymous wrote:I've had good service at Montgomery Mall and Bethesda locations. I received above and beyond treatment from Brandon the Apple Genius or tech. Ask a team member to check you in at the Apple Store when you arrive, or do this yourself by utilizing the Apple Store app on the iPhone. Alternatively, access the Genius Bar section on Apple. Upon arrival at the Apple Store, walk to the Genius Bar and check-in for your appointment. Sure, you could just grab your busted device and head down to the Apple store.
Apple is trendy enough not to need strong customer service. I was greeted by a young lady with an effervescent smile, and shown right to my reasonably priced Grail. If you're still having trouble, check out. You must have an Apple account to make an appointment. Have a problem with your Mac, iPod, or iPhone? You can also search near a city, place, or address instead. I've been trying to figure this out on and off for more than a week.
Here's the really excellent part of the story. I just asked for tax exemption and I was paying full price for the phone. This is why people pay a premium for Apple products. Apple can help you with nearly any issue you may have. He even provided us with stools to sit on while we waited for the system to boot back up. I just ended up buying new headphones because I need them, but really Apple. For help setting up products and services, select the option to call or chat with Apple Support, or walk in to your local Apple Store.
Find an Apple Store near you to shop for Mac, iPhone, iPad, Apple Watch, and more. If you're still having trouble, check out. It is possible to schedule appointments with the Apple Store Genius Bar online at GetSupport. When you arrive, the Apple associates can help you better since you provided additional information. I sit there for 20 minutes watching the 1 employee in this section try to help about 15 other customers all at once, without a word being spoken to me. Came in to trade in some old headphones as Apple apparently has this thing where if you have headphones under warranty 1 year they can trade you a new pair of headphones for free. I was able to get serviced, without making an appointment as most location make you do.
You can easily make an Apple Store appointment using either an Internet browser or an Apple device. You can also search near a city, place, or address instead. I wanted to revise my review solely based on Lito. Note: You can only make an in-person appointment for hardware support. Horrible service and customer interaction!!!! No need to hold the store employees to that though bc it's not really their fault. Or just go in for quick trips. And, never no damn sales!! I went to the Apple Store today to pick up my pre ordered iphone and watch.
Good qst, I need to reflect more on that and reclaim my comfort with non Apple products. Nearby stores are listed on this page, and they are sorted by closest to furthest distance. Back up all data on a device prior to arriving for a reservation at the Apple Genius Bar. When I received my watch on July 5th, I immediately placed it on my AppleWatch charger my original charger that came with the watch. But Lito came to the rescue! The wikiHow Tech Team also followed the article's instructions and validated that they work. To make an appointment online, navigate to Apple. Find an Apple Store near you to shop for Mac, iPhone, iPad, Apple Watch, and more.
Try using Current Location search again. This icon looks like a shopping bag with the Apple logo in the middle. Select the device and problem that you need help with. Choose a Genius Bar Appointment. My old Mac Pro is a 2013 model and started to become too much of a nuisance to continue using, especially during rigorous academics. When I came back, which took them another 30 minutes to come out and told me that a few screw were missing, indicating that it was repaired elsewhere. I ordered the new Pro and came in to pick it up and was greeted and told where to go- so far so good.
Instead, it suggests a phone call or online chat with Apple support. During the wait, I browsed around and tried to resist. Pick the product and issue that you need help with. Her attitude, her energy was on point. I tragically lost my MacBook Air of 5 years to a water bottle spill and had to urgently buy a new laptop to continue working remotely for my job. It's not known if the MacBook Pro he took to the Apple Store is for personal or work use, but if it's the latter, and it's broken, there may be a great deal riding on whether or not that Genius was able to repair it. Yal headphones are trash and you should do better.